Customer Service Administrator
Opal Recruitment are looking for a Customer Service Administrator for a client of ours based in Huddersfield.
The ideal candidate will have previous experience in delivering first class customer service and have strong administrative skills.
Salary £9.00/hour (covering a shift pattern Mon - Sun)
- Responsible for providing prompt responses to client queries, including the investigation and resolution of complaints via CRM and planning system.
- Dealing with queries via phone, letter and e-mail and documenting outcomes as well as updating internal systems
- Liaising with senior management
- Working towards KPI's in line with inputting data and responding to communications
- Reconciling products
- Investigating discrepancies
- Experience of working in a fast paced call centre/customer service environment
- Confident and friendly telephone manner
- Great attention to detail
- Team player
- Excellent verbal and written skills
- Proficient in Microsoft Office Programs
- GCSE Maths or equivalent at Grade C
If you maybe interested in this role please contact Emma at Opal Recruitment as soon as possible.
Please apply today to avoid disappointment.
We represent positions in the following disciplines: Accountancy, Audit, Taxation, Finance, HR, Insurance and Office Support. Please visit our website for further contact details. www.opalrecruitment.co.uk
You can also like us on facebook /Opalrecruitmentand follow us on twitter @OpalRecruituk for all our latest jobs opportunities and news
Alternatively, just give us a call on 01924 669 409
Keywords: Customer Service, Administration, Temporary