Customer Service Administrator

Huddersfield

£9.00/hour

Opal Recruitment are looking for a Customer Service Administrator for a client of ours based in Huddersfield.

The ideal candidate will have previous experience in delivering first class customer service and have strong administrative skills.

Salary £9.00/hour (covering a shift pattern Mon - Sun)

Temporary Ongoing

Immediate Start

Main Duties:

  • Responsible for providing prompt responses to client queries, including the investigation and resolution of complaints via CRM and planning system.
  • Dealing with queries via phone, letter and e-mail and documenting outcomes as well as updating internal systems
  • Liaising with senior management
  • Working towards KPI's in line with inputting data and responding to communications
  • Reconciling products
  • Investigating discrepancies

Person Specification

  • Experience of working in a fast paced call centre/customer service environment
  • Confident and friendly telephone manner
  • Great attention to detail
  • Team player
  • Excellent verbal and written skills
  • Proficient in Microsoft Office Programs
  • GCSE Maths or equivalent at Grade C

If you maybe interested in this role please contact Emma at Opal Recruitment as soon as possible.

Please apply today to avoid disappointment.

We represent positions in the following disciplines: Accountancy, Audit, Taxation, Finance, HR, Insurance and Office Support. Please visit our website for further contact details. www.opalrecruitment.co.uk

You can also like us on facebook /Opalrecruitmentand follow us on twitter @OpalRecruituk for all our latest jobs opportunities and news

Click here to apply

Alternatively, just give us a call on 01924 669 409

Keywords: Customer Service, Administration, Temporary

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